Plans and features
The plans
Prices, capacity and modules come straight from the price list, so these are the same figures as on the front page.
Want the plans side by side? See the comparison on the front page
The modules
A module is one area of the system. It follows the plan, or you pick it on its own with Build your own.
Core
The core comes with every plan and is what the rest stands on: the customer register, the contacts, the locations and the documents and notes that belong to each customer. Users, roles and settings sit in the same place, so they are maintained once rather than once per department.
- Customers with contacts, locations and addresses
- Documents, photos and notes gathered on the customer
- Users, roles with their own permissions and two-factor sign-in
Add-ons
Modules that can be added to any plan. Switch them on when you need them, and off again when you do not.
SMS
DKK 0.49/mo.
Send text messages from the system. Charged per segment on the platform's own gateway; customers on their own agreement pay their own provider.
e-conomic
DKK 29/mo.
The e-conomic integration sends invoices and debtors on to your accounts, so nothing is typed in twice. Invoices arrive as drafts, so bookkeeping reviews them before they go out. Requires an e-conomic agreement.
- Invoice drafts sent to e-conomic
- Debtors kept the same in both systems
- Payment status pulled back onto the customer
Bulletin board
DKK 29/mo.
Messages to the whole company in one place. Posts, key dates and read receipts.
Dinero
DKK 29/mo.
Draft invoices and contacts in Dinero. Requires Dinero Pro or Total.
DataLøn
DKK 29/mo.
Payroll data to DataLøn — as a payroll import file or directly through the API.
Customer ledger
DKK 49/mo.
The customer ledger shows what each customer costs and what it brings in. Invoiced amounts, hours, goods and complaints are laid out month by month, so you see the margin per customer and not only for the business as a whole.
- Invoiced, hours and goods per customer and month
- Margin per customer, with complaints counted in
- Booked hours held against the customer's monthly hour budget
Time tracking
DKK 49/mo.
The employee checks in on the job from their phone when the work starts, and the phone's position confirms they are at the address.
- Check in on the job from the phone
- The phone's position confirms the employee is at the address
- A reminder to the employee when a check-in is missing
Recruitment
DKK 49/mo.
Vacancies on your own address, applications without a login (unsolicited ones too) with CV and consent, handling with notes and history, hiring straight to an employee record with a login and a welcome mail, and an internal job board where employees apply with one tap. Applications are deleted automatically after the chosen period.
Year wheel
DKK 79/mo.
The year wheel is the recurring work spread across the year: what happens when at each customer. It can be published to the customer portal, so the customer sees the same plan you do and does not have to call to ask when you are coming.
- Year wheel templates, reused across customers
- Work spread over periods, with the focus described
- Published to the customer portal, so the customer sees what you see
Code Red
DKK 79/mo.
Critical customers followed up systematically: a dedicated overview with an owner, next action and deadlines, a fixed action plan from templates, remedial work booked straight into planning, automatic reminders and escalation to the line manager, customer follow-up confirmed by the customer, and closing blocked until everything is documented and approved.
Sales
DKK 99/mo.
Sales covers what happens before the work: leads in the pipeline, quotes built from your own services, and the follow-up on everything not closed yet. It all sits on the customer, so last year's quote is found without digging through folders.
- Pipeline with several case types and stages
- Quotes built from your own services, shown to the customer as a presentation
- Subscriptions for what is invoiced again and again
Planning
DKK 99/mo.
Planning is the staffing: who is on which job when, what is planned, and where the hands are missing. Hours are registered on the job, so the same figures carry on to invoicing and payroll instead of being copied into a spreadsheet.
- Planning board and calendar across the whole period
- Hours registered on the job, from a phone as well
- Absence and overtime, with profiles for how hours are counted
NPS
DKK 99/mo.
NPS measures satisfaction as you go rather than once a year. A campaign sends the survey out, the answers are gathered with score and comment, and you can react while there is still something to do about it.
- Campaigns aimed at selected customers or contacts
- Unique links per recipient and per employee
- Answers gathered with score and comment
Dashboards and news wall
DKK 99/mo.
Dashboards with tiles, and a news wall for messages to the whole company.
Microsoft 365
DKK 99/mo.
Microsoft 365 connects Lummi to your own tenant. Support mail is read from a shared mailbox, and meetings and activities are placed in the employees' Outlook calendars, so nobody keeps two calendars up to date.
- Support mail read from a shared mailbox
- Meetings and activities in the employees' Outlook calendars
- Teams meetings on the meetings you book
Customer health
DKK 99/mo.
A risk score and band for every active customer based on complaints, tickets, NPS, Code Red and quality reports, a weekly snapshot, a management report by email and follow-up when a customer moves into a worse band.
Customer feedback
DKK 99/mo.
One-tap questions by email and text message after visits and tasks, an answer page for the customer, "Call me back" with deadlines and escalation to the line manager, and a ready-made satisfaction dashboard.
Product ordering
DKK 129/mo.
Product ordering handles what has to be ordered in: catalogue, suppliers and locations, and the order all the way from basket to delivery. If an item becomes a fixture, it moves onto the subscription instead of being ordered from scratch every time.
- Product catalogue with categories and suppliers
- Ordering per location, so the goods land in the right place
- Status from dispatched to delivered, and on to a subscription
Customer portal
DKK 129/mo.
The customer portal is your customers' own way in. They can see what was agreed, what has been done, and send a request themselves instead of calling. Customer logins cost nothing extra on any plan.
- Overview with agreements, calendar and year wheel
- Reports, photo evidence and quotes for approval
- Requests and orders sent straight through to you
Purchasing
DKK 129/mo.
Purchasing shows what the goods cost you and what you earn on them per customer. When a supplier changes a price, you see the consequence for each customer and approve it before the customer's price follows, and supplier invoices are checked against the order.
- Cost prices and margins per item and customer
- Supplier changes approved before the customer's price follows
- Supplier invoices checked against the order, with duplicates caught
Zenegy
DKK 129/mo.
Payroll data to Zenegy — directly through Zenegy's API, or as a payroll file.
Payroll calculation
DKK 139/mo.
Payroll calculates pay from the registered hours. Before the period is locked, a checklist shows what is missing, and hours that stand out are flagged.
- Pay calculated from the registered hours
- A checklist and warnings before the period is locked
- "Explain" on every line, and changes after locking shown on their own
Quality assurance
DKK 149/mo.
Quality gathers complaints, inspections and incidents in one place, so a case is documented from the moment it is reported until it is closed. The customer can follow it on a link without needing an account.
- Complaints with their own customer link and the whole conversation
- Inspections with checklist points, smiley scores and photo evidence
- Reports that can be shared with the customer as a link
Cleaning plan
DKK 149/mo.
Room schedule and service description read in as a structured cleaning plan that operations approves, the cleaner works from on shift, and the customer can follow in the portal.
Digital signing
DKK 149/mo.
Digital signing sends PDFs for signature to customers and employees, with MitID or as a simple signature. You can follow where the document is, and the signed copy is filed automatically on the customer or the employee.
- Signing with MitID (Idura or Scrive) or a simple signature
- Welcome video, questions and reminders on the document
- The signed copy filed on the customer or the employee
Route planning
DKK 195/mo.
Route planning puts the day's jobs on a map with real driving times, so you can see whether the day holds together before the van leaves. The auto-planner suggests a plan from the customers' rules, and nothing moves in the calendar until the proposal is approved.
- The day's route on the map, with driving times from Google
- An auto-planner with time windows and fixed stops
- The proposal adjusted by drag and drop on a dispatch board
Finance
DKK 199/mo.
Finance takes the registered hours and jobs on to invoice and payroll. Invoices are created as drafts in e-conomic, so bookkeeping reviews them before they go out, and payment status is pulled back onto the customer.
- Invoice drafts in e-conomic from the completed jobs
- Subscription runs, with payment status pulled back
- Payroll calculation with profiles and rates
Tickets
DKK 199/mo.
Tickets is the shared inbox. Mail from customers arrives as cases the whole team can answer, and nothing sits in a personal mailbox no one else can reach once that colleague is off.
- Several mailboxes gathered in one inbox
- Replies by mail and SMS straight from the case
- Rules, macros and templates for what repeats
Online price calculator
DKK 199/mo.
The price calculator on your own website: campaigns, the form's fields and prices, and quotes that land in the system by themselves.
AI assistant and insights
DKK 199/mo.
The AI assistant answers questions in plain language from your own data: customers, jobs, tickets and documents. It only sees what the person asking is allowed to see, and the insights behind it point to the customers that should be followed up.
- Ask in plain language, with sources from your own documents
- Signals about customers to follow up, and weather warnings from DMI
- Meetings recorded in the browser, with minutes written by AI
Mini Dialer
DKK 295/mo.
The dialer is for the campaigns that have to be called through. The campaign has one shared queue, the customer's details and history are on screen during the call, and the meeting is booked in the calendar straight from the call.
- Campaigns with a shared queue and leads imported from a spreadsheet
- Questions during the call, and mail with a template from the calling screen
- The meeting booked in the calendar straight from the call
Prisberegner
DKK 299/mo.
Prisprofiler med lønsatser, belastninger og gulvpris, dækningsgrad pr. beregning, godkendelse af afvigelser og dokumentation. Bygger på Salg og rumberegningen.